Returns & Exchanges

At Nismaaya Decor, we strive to ensure your handcrafted furniture arrives in perfect condition; however, if you are not entirely satisfied, our 7-day return policy is designed to provide a seamless resolution. Please ensure all items are kept in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Request

  Contact our dedicated support team via email or our online portal within 7 days of delivery to log your return or exchange request.

• 2.
  Quality Inspection

  Share high-resolution images or a short video of the product and its packaging to help our team assess the condition and verify any transit damage.

• 3.
  Reverse Pickup

  Once approved, we will schedule a professional pickup from your doorstep at a convenient time, ensuring the furniture is handled with care.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes a final quality check, your refund will be processed to the original payment method within 10-15 business days.